Question 1

How long does delivery take?

Accepted Answer

Standard UK delivery is 2–4 working days. Orders placed before 1pm Mon–Fri ship the same day.

Question 2

How much does shipping cost?

Accepted Answer

£3.95 standard UK delivery. Free on orders over £30.

Question 3

Do you ship internationally?

Accepted Answer

UK only at the moment. EU and US are coming — sign up to the newsletter to hear first.

Question 4

Can I change or cancel my order?

Accepted Answer

If your order hasn't shipped yet, email letstalk@myst.ltd and we'll sort it.

Question 5

What's the pre-order discount code?

Accepted Answer

Sign up to the newsletter and we'll send it straight to your inbox.

Question 6

What's your returns policy?

Accepted Answer

14 days, unopened. Message us at letstalk@myst.ltd and we'll sort it.

Question 7

What if I just don't like the scent?

Accepted Answer

Tell us. If it's not right, we'll make it right.

Question 8

How long does the fragrance last?

Accepted Answer

3 to 5 hours on skin. Apply to pulse points for best results.

Question 9

Are the bottles shatterproof?

Accepted Answer

Yes. Designed to live in your bag without the anxiety.

Question 10

Are they recyclable?

Accepted Answer

Yes. Bottle, cap, and box are all fully recyclable.

Question 11

How big is the bottle?

Accepted Answer

30ml. Purse-sized on purpose.

FAQ

Shipping